At Wave, consulting is at the center of what we do and who we are. From the late ’90s, our consulting first principle has allowed us to craft a personalized solution for each client’s unique requirements instead of a generic program. We work hand-in-hand with our clients throughout Laredo, investing resources and time so that we have a complete understanding of their pain points and desires and can craft a tailored approach to strategic digital transformation.

Back Office Modernization

The Back Office is the foundation of your business. If your workflows have numerous blockers, the resulting productivity loss will spread throughout your entire company. For example, let’s say a business acquires a new client in minutes but requires a month to onboard a new employee or supplier. That’s a challenge because both your employees' skills and your supplier’s products play a vital role in providing excellent service to the customer. Therefore, if those components are not operating efficiently, your client is ultimately the one who pays the price. Your Front Office can only be as efficient as your Back Office, and both must be incorporated in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our proficiency includes a full understanding of your business processes as well as the technology that efficiently delivers intelligent information. We how to ask the right questions and can determine the right input to answer questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Planning is the most crucial part of a migration. Every migration must have a certain amount of strategic digital transformation of the information moving from the source repository to the destination. Considerations must include search capabilities, security, mapping metadata, folder structure, and many other aspects that will enable users to find appropriate information. It’s crucial that you take the time to learn about the problems you are having and what is required to resolve them.

 
 
 

Intelligent Information Management

It is widely understood that the modern company relies on multiple sources to aggregate information whether it’s a ERP, CRM, HCM, or ECM. Regardless of which program you’re using, it holds important business data and content that is imperative to the success of your organization. Both companies and their customers must have information from multiple repositories to complete tasks, and this adds additional obstacles if that data is not easily accessible. The legacy route was to combine input into a central repository but this route is not sustainable forever as one system can’t manage everything, particularly in some mid-range to large organizations.